If an Order needs to be returned, you can easily create a return order which reverses the address information and sends the goods back.
Open the Order to display its details view and choose Create Return Order from the Order Actions menu.
Choose whether to include:
Freight Lines
Task Structure
Re-use Trips (if possible)
Include Load Carrier - if the original order had load carrier information.
Choose the estimated date and time for the return and click Create Return Order.
The return order will be displayed as a link in the details view of the original order as well as the details view in the task summary page.
